Big Banks Tell Outside AI Agents: You Can Look at the Money, but You Cannot Move It
In the space of one week, four of the biggest names in American banking drew the same line for AI agents. JPMorganChase, Citigroup, Bank of America and Charles Schwab each said outside agents cannot move customer money, PYMNTS reported on Monday, October 19. A customer who hands a login to an agent now gets turned away at all four, even as those same customers increasingly treat AI as their main tool for managing money. The banks are not rejecting agents outright. They are rejecting agents they cannot control, with credentials they did not issue.
